Description
A quintessential Bellarine experience. The Q Train shows off the best views and the best produce of the beautiful Bellarine.
Experience the restored carriages and enjoy seasonal local produce during your journey along the Bellarine Railway. Support wine makers, brewers, distillers and famers from Geelong, Bellarine and the Otways.
From your window seat you will enjoy the bay and bush views of Wadawurrung Country.
There are two dining options available onboard The Q Train. Social dining is available in Q Class on tables of two, four or six. Enjoy their seasonal degustation, prepared in the onboard kitchen, with the opportunity to purchase drinks from the local drinks menu.
For a decadent inclusive experience, The First Class wine and dine option is unmissable. Seated in your own private compartment, with a butler to guide you through the local wines the team have paired with your meal. For couples and groups up to ten, First Class creates a unique atmosphere perfect for a special occasion.
Accessibility information
General accessibility features:- Disabled parking access
- Clear signage denoting accessibility
- Accessibility aware and friendly staff
- Additional equipment available on request
General accessibility information:See our accessibility information here: https://www.theqtrain.com.au/accessibility/
Including information regarding:
- Assistance Dogs
- People with low vision
- Wheelchair access
- Accessible toilets
- Walking frmes
- Companion Cards
- Communication Board
- Social Story
- Sensory Processing Sensitivity
- Access Mobility Map
- Audio Guide
Mobility accessibility features:- Wheelchair accessible seating
- Table service or assistance available
Mobility accessibility further information:We provide an access mobility map on our website.
The Q Train’s dining carriages are all more than 50 years old, and therefore have limited access. The external doorway is 700mm wide, and the internal doorways are 550mm wide. We can provide an attendant propelled slim wheelchair which can be used onboard our Q Bar & Dining carriage, seated at a table for 2 or 4.
Unfortunately, the internal doors on our other carriages are too narrow for wheelchairs. However, we are happy to provide wine matching in Q Class if someone in the group is prevented from entering the First Class compartments due to accessibility restrictions.
Due to the age of The Q Train’s dining carriages, there are no toilets with wheelchair access on board the train. There are toilets with wheelchair access at each station, and the longest time between platform stops is one hour.
As a general rule, walking frames do not fit within our narrow door frames. We can provide secure storage for your walking frame and bring it to you at each platform stop. If you make a note upon booking that you would like assistance with boarding and disembarking the train, our staff will be more than happy to help.
Please email us or call us on (03) 4238 3930 to make a booking using our attendant propelled wheelchair, so we can make sure we are providing everything you require to have the best possible experience.
Vision accessibility features:- Menus available online
- Audio description services
- Textured or coloured flooring at entrance and different level surfaces
- Large print or high contrast menus and other signage
Vision accessibility further information:- Information about The Q Train, including a detailed description of the experience, is available via the Vacayit app, which offers both audio content and transcripts, enabling all users to access the information provided on the platform. The Vacayit app is completely free for listeners to use and the app is free to download from the Apple Store and Google Play, enabling you to enjoy a more accessible travel experience.
- We have large print, high contrast menus available; please either make a note in your booking or ask your waiter to provide them.
- We have braille menus available; please either make a note in your booking or ask your waiter to provide them.
- If you would like assistance with boarding and disembarking the train, our staff will be more than happy to help. If possible, make a note upon booking.
Hearing accessibility features:- Welcomes calls from TTY devices
- Sufficient lighting (to enable lip reading and facial cues)
Intellectual/Social accessibility features:- Information available in various types
- Flexibility of the 'rules'
Intellectual/Social accessibility further information:We provide a social story and an overview of what to expect on our website.
We provide a communication board for customers.Autism/Sensory accessibility features:- Quiet room or space
- Information available in various types
- Flexibility of the 'rules'
Autism/Sensory accessibility further information:The Q Train can be a high sensory experience for some. If you are looking for a more sensory friendly experience, have a look through the following on how your day on The Q Train could be improved for you.
Social Interaction & Crowds
- Arriving 50 minutes prior to departure time can help you avoid the crowd.
- We recommend booking our first-class cabins for a private experience, where interaction and noise from other guests is minimal.
- Sometimes the bathrooms at the stations can be quite busy. There are toilets at the end of each carriage that can be used on board while the train is moving.
- You can add the comment “quiet” in the additional information section of your booking if you would prefer less conversation from our staff.
Noise
- If the music is too loud or quiet in your first-class cabin, there is a dial above the table that can be used to adjust the volume.
- To minimise the amount of external volume, you can bring headphones or earplugs. The doors in first-class cabins can be closed as well.
- If you are in Q-class and want to be in the less noisy carriage, you can let us know that you would like to be seated in Q Bar.
Lighting
- There are lamps on each table, these can be turned off if they are too bright.
- Additionally, blinds can be closed as well.
- If it is too dark in your first-class cabin, there are overhead lights that can be turned on using the switch next to the door.
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Accessibility information
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