Dreamworld is an iconic Australian theme park, helping guests make memories for over 40 years on the Gold Coast. With kids, family and thrill rides including the all-new Steel Taipan triple launch coaster, entertainment, and wildlife all in one place, there’s something for everyone to enjoy at Dreamworld!
WhiteWater World is a water park co-located with Dreamworld and is the perfect place to make sunny memories with pools, slides, and water play attractions.
We want to make sure that every guest has a safe and enjoyable day at Dreamworld & WhiteWater World.
Guests with pre-existing medical conditions, injuries or disabilities are recommended to visit our Park Health Facility, located at Dreamworld (near Sky Voyager) or WhiteWater World (next to Beyond the Beach) prior to presenting to our attractions. Any of our friendly Guest Services Team Members can direct you there.
One of the key roles of our team is to assist guests to plan their day on an individual basis and determine which attractions can be undertaken safely.
For any assistance please contact our friendly Guest Services team prior to your visit on (07) 5588 1111
You can find detailed accessibility information through the Dreamworld | Accessibility Information
You can find more details on Gold Coast Accessible Visitor Guide
Up-to-date information is provided on the Dreamworld Accessibility Information page.
Details (such as height, age and weight limits, physical guidelines for the injured or disabled guests, carer responsibility, and more) on all the Attractions at Dreamworld and WhiteWater World are available on the Dreamworld Accessibility Information page
The Dreamworld Visual Story
Here at Dreamworld, we are committed to ensuring that every single one of our guests have a chance to make fun and beautiful new memories with us! Our Dreamworld Visual Story is designed to help guests know what to expect and plan for their day at Dreamworld. From how to get here, where to park, right through to what you can expect from our rides and sensory warnings, this Visual Story is your Dreamworld best friend!
Dreamworld Visual Story (FULL VERSION)
The Dreamworld Visual Story (Full Version) is a comprehensive visual guide that explains in detail what you can expect at Dreamworld.
Dreamworld Visual Story (BRIEF VERSION)
The Dreamworld Visual Story (Brief Version) is a condensed and easy to read tool to prepare you for your day making new memories!
Hidden Disabilities Sunflower Program
Dreamworld is so proud to have adopted the Hidden Disabilities Sunflower program in-park to help support and raise awareness of those living with a hidden disability. This means that those with a disability that may not be obvious on the outside can wear a Sunflower lanyard or wristband to make their disability visible to our team while at the park.
Reserved parking is available in the Southern end of rows A and J of our carpark, for guests whose vehicles display a Disability Parking Permit. These spaces are clearly marked with the International Disabilities Symbol.
Guests with a disability may consider visiting the park with someone who can physically assist them if necessary. Guests who produce a Companion card (http://www.companioncard.gov.au/) are entitled to one (1) free of charge companion ticket so that they may provide care and support during the visit. Please contact our Guest Services team of (07) 5588 1111 before visiting with any questions.
Park Health Facility
Park Health Professionals are based at Dreamworld and WhiteWater World Park Health Facility (Dreamworld map reference G8, WhiteWater World map reference Q9). Any personal medical equipment, for example, ventilators, may be stored and used at our Park Health Facility. Park Health does not supply such equipment for everyday use. Medication which requires refrigeration may also be stored at the Park Health Facility.
All main restrooms have facilities designed for access by wheelchairs.
The Park Health facility at Dreamworld has an accessible bathroom which includes shower amenities. Clinic beds can be used for adult change table needs. No hoist is available.
A limited number of manual wheelchairs are available for hire at Guest Services (Dreamworld – Map Reference I9. WhiteWater World – Map Reference S9) for a minimal $4 cost. These are available on a first-come, first-served basis.
Guide, Hearing and Assistance Dogs
Guide, Hearing and Assistance Dogs are welcome in our park. Service Animals are allowed in most locations throughout the park with the exception of some restricted wildlife and ride areas. We ask that dogs wear their working vest identifying their role at all times. Please call in and see Guest Services on the day of your visit for more detailed information, or contact us on (07) 55881111.
Guests Using a Wheelchair
For your enjoyment and convenience, all of our shopping and dining facilities are wheelchair accessible via ramps. Also, many of our shows and main street entertainment have areas reserved for guests with disabilities. Additionally, there are specific boarding requirements and accommodations for those using wheelchairs at most attractions.
Guests with disabilities, medical conditions, amputations, prostheses, amelia and/or injuries
The rides and attractions at Dreamworld and WhiteWater World incorporate safety systems designed by manufacturers to accommodate people of average physical stature and body proportion. These safety systems may restrict some ride suitability due to the necessity of guests to be safely contained within a restraint. All guests must be able to maintain the proper riding position, meet the manufacturer ride requirements, appropriately utilise the restraints systems and safely navigate evacuation stairwells and pathways. All guests must also be able to demonstrate a willingness and ability to comply with verbal and written rider requirements. Please visit our Dreamworld or WhiteWater World Park Health Facility prior to presenting to attractions so they may discuss this safety information and the details of an Attractions Pass with you.
Guests with medically related dietary requirements
Guests who require specific medically related dietary requirements can bring in their own food upon presentation of supporting medical documentation, or call 0755881111 for more information
To make your visit with us as simple as possible, our team will provide you with a detailed Attractions Pass. This pass will ensure the rest of your day is as seamless as possible. Please visit Dreamworld and WhiteWater World Park Health Facility (Dreamworld - Map Reference G8, WhiteWater World – Map Reference Q9) prior to presenting to our attractions for details.General accessibility features:
Mobility accessibility features:
- Online booking options
- Assistance animal welcome
- Disabled parking access
- Accessible toilet
- Accessibility aware and friendly staff
Intellectual/Social accessibility features:
- Wheelchair hire available
- Toilet - accessible grab rails
Autism/Sensory accessibility features:
- Information available in various types
- Flexibility of the 'rules'
- Information available in various types
- Flexibility of the 'rules'