From postal museum.si.edu:
“The National Postal Museum opened on July 30, 1993. It was created on November 6, 1990 in a joint agreement between the Smithsonian Institution and the United States Postal Service.
The Smithsonian’s National Postal Museum is dedicated to the preservation, study and presentation of postal history and philately. The museum uses exhibits, educational public programs and research to make this rich history available to scholars, philatelists, collectors and visitors from around the world.”
- Service animals and power scooters are allowed in the museum.
- The museum restrooms have accessible units.
- There is street parking near the museum.
- All-day paid parking is available right next to the museum at the Union Station. Access to the parking garage via H Street. For more information about Union Station Parking Garage, call (202) 898-1950 or visit their website.
- There are two accessible entrances to the museum with ramps:
- 1st Street Entrance
- North Capitol Street Entrance via US Post Office (When museum elevator is out of service, this is the only accessible entrance to the museum.)
General accessibility features:
- Go out to the street via the 1st Street NE entrance and walk down Massachusetts Avenue toward North Capitol Street.
- Enter the Post Office and proceed straight until you get to the wall.
- Turn left to the museum entrance.
Mobility accessibility features:
- Assistance animal welcome
- Disabled parking access
- Level or ramp access to front entrance
- Wheelchair hire available
Vision accessibility features:
- Wheelchairs are available on a first-come, first-served basis
- To borrow a wheelchair, go to the museum's information desk and request a loaner
- The information desk attendant will send you to the nearby Security Desk, and you will be asked to leave identification until you return the wheelchair
- Audio description services
Hearing accessibility features:
- Visual description tours are available for visitors with visual impairments. One week advance notice is recommended, but not required.
- Hearing loop or infrared assisted listening system
- Sign language assistance or interpretation services
- All video presentations within exhibitions are captioned; most are open-captioned.
- Sign language, oral interpreters, and assisted listening devices may be requested with advance notice for tours and events. One week advance notice is recommended, but not required.