“Te Papa’s vision for the future is to change hearts, minds, and lives.
Our role is to be a forum for the nation to present, explore, and preserve the heritage of its cultures and knowledge of the natural environment. Te Papa was established with this role by the Museum of New Zealand Te Papa Tongarewa Act 1992.”
"Park close to our ground-floor entrance at one of five accessible car spaces:
- two uncovered
- three covered.
Parking cannot be reserved in advance.
Certified assistance dogs have the right to access Te Papa when assisting a person with a disability. Please ensure the dog wears the appropriate coat and carries a valid ID card.
We can adapt all our private guided tours to suit special needs. You can also contact us to arrange an adapted education programme."General accessibility features:
Mobility accessibility features:
- Assistance animal welcome
- Disabled parking access
- Wheelchair hire available
"Visitors with wheelchairs, mobility scooters, and other mobility vehicles can easily most of Te Papa. Accessible areas include:
- all our exhibitions
- our cafes and stores
- most toilets.
You'll find seats in most exhibitions and along walkways throughout the museum. The Te Aka Matua Reading Room lift needs to be operated by a staff member. Please let us know if you'll need lift access when booking an appointment at the library."
Hiring wheelchairs and mobility scooters
"To hire a free wheelchair or mobility scooter for use in Te Papa book ahead by phoning us weekdays 8am‚ 5pm on +64 (0)4 381 7000, or enquire at Coat and Bag Check-In by our main entrance. We're afraid if you ask on the day we can't guarantee availability. We have:
- six wheelchairs (two are not self-propelled)
- one mobility scooter (for use for a maximum of 3 hours).
For security, we require a driver's licence or credit card when hiring the mobility scooter."Vision Information:
"We offer a guided tour designed for visitors with visual impairments, focusing on touch and sound."Hearing accessibility features:Hearing Information:
"Most videos at Te Papa have captions."