Description
From www.sydneyoperahouse.com:
The Sydney Opera House honours our First Nations by fostering a shared sense of belonging for all Australians, and we acknowledge the Gadigal people, traditional custodians of Tubowgule, the land on which the Opera House stands.
“One of the most iconic buildings in the world – the Sydney Opera House is an architectural masterpiece and vibrant performance space. It’s a place where the past shapes the future, where conventions are challenged and cultures are celebrated. Step inside and discover the stories that make the Opera House so inspiring.”
Accessibility Information
Getting to the Sydney Opera House
Public Transport
The Sydney Opera House is a six-minute walk to Circular Quay which is regularly served by public buses, trains and ferries to Circular Quay.
Courtesy Bus
Designed for elderly and less mobile customers. Seating is limited and available on a first come, first served basis. The bus runs between Circular Quay, opposite Wharf 2 under the Cahill Expressway and entry to the Sydney Opera House. Running times vary dependant on performance times, please contact Box Office to confirm specific schedule in advance.
Vehicle drop-off
Visitors and patrons with limited mobility arriving by taxi or private will be dropped at the Security Gatehouse at the entry to site on Macquarie Street.
Opera House staff are on hand to arrange transfers to the building via a wheelchair-accessible shuttle service (Monday – Friday, daytime only). Please note: The dimension of the wheelchair accessible shuttle is 84cm width x 95cm length x 142cm height. There is a 110kg weight limit.
General accessibility features:- Assistance animal welcome
- Accessible public transport nearby
- Accessible toilet
Mobility accessibility features:- Lift access to all levels
Mobility Information:The Sydney Opera House has a public lift on the Harbour bridge side of the building. This connects the three main levels on site;
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- Lower Concourse
- Street Level / Western Foyer
- Main Box Office Foyer
Accessible Seating
There are a number of wheelchair positions and companion seats in all theatres.
- Access to the Drama Theatre, Playhouse and Studio is from the Western Foyer
- Access to the Utzon Room is from the Main Box Office Foyer
- Access to Concert Hall and Joan Sutherland Theatre is via lifts in Main Box Office Foyer
Accessible Toilets
Lower Concourse:
- Located at the bottom of the escalators from East Circular Quay
- Located near the House Canteen restaurant.
Western Foyer:
- Adjacent to the Playhouse entry
- Between the Studio and Drama Theatre entry
Main Box Office Foyer:
- Two facilities in the corridor next to the Box Office
- Adult changing facility in the same area
Joan Sutherland Theatre:
- Located next to the male bathrooms on Level 3a of the Northern Foyers
Concert Hall:
- Located outside male and female bathrooms on Level 3 of the Northern Foyer
Courtesy Wheelchairs
A limited number of standard manual wheelchairs are available for loan for patrons attending performances. Please approach staff at the entrance to the Western Foyer.
Front of House staff are happy to arrange for patrons to borrow these wheelchairs but are unable to leave their posts to assist patrons moving around the House. It is therefore strongly recommended that patrons who do not normally use a wheelchair bring a friend or companion along to assist them in manoeuvring the wheelchair around the House.
Front of House Staff are not able to assist patrons in transferring to seats or to provide personal attendant services.
Stairs
For those with limited mobility, areas of the Joan Sutherland Theatre and Concert Hall have significant amounts of stairs to access. All other venues have less than 30 steps in total from entry to the furthest row.
The below step counts are from the nearest level access point;
Joan Sutherland Theatre Stalls – minimum 0, maximum 34
Joan Southerland Theatre Dress Circle – minimum 27, maximum 48
Joan Sutherland Theatre Loge – minimum 27, maximum 37
Joan Sutherland Theatre Boxes – minimum 43, maximum 51
Concert Hall Stalls – minimum 0, maximum 22
Concert Hall Dress Circle – minimum 4, maximum 28
Concert Hall Dress Circle Boxes – minimum 0, maximum 15
Concert Hall Platform Boxes – minimum 39, maximum 54
Concert Hall Choir & Organ Seating – minimum 43, maximum 69
Vision accessibility features:- Audio description services
Vision Information:Assistance animals
Guide dogs or any animals trained to assist people with disabilities are welcome inside all areas of the Sydney Opera House. To ensure appropriate seating is allocated for performances, please advise of your requirements when booking.
Hearing accessibility features:- Hearing loop or infrared assisted listening system
- Welcomes calls from TTY devices
- Sign language assistance or interpretation services
Hearing Information:Assistive listening systems
The Sydney Opera House provides two services to improve listening clarity for people with hearing loss who experience difficulty and fatigue when trying to understand speech because of distance, reverberation and background noise.
FM Augmentation System (FM Devices)
FM receivers and headsets are provided free of charge and can be obtained from the nearest cloakroom prior to the performance. This service has full coverage in all venues except the Utzon Room and Centre for Creativity. Please inquire at the Cloak Room for this service.
Hearing Loop
A Hearing Loop is available in the Joan Sutherland Theatre, Concert Hall, Playhouse and Drama Theatre with 80% or more coverage of the venue. A Hearing Loop is also available in the Utzon Room and Centre for Creativity when the events are amplified.
The following areas of the below venues receive Hearing Loop coverage:
Joan Sutherland Theatre: all rows except Stalls Row A
Drama Theatre: all rows except A, B, C, H, P
Playhouse: Full coverage
Concert Hall:
- Stalls: All rows except A, B, C, D, E
- Dress Circle: All rows except A
- Boxes: All except Box B, Seats 59-68
- Choir Section: All rows except C
Please inquire at the Cloak Room for this service.
For patrons who find that their hearing aid is unable to connect to the in-floor signal, venues that have the FM Augmentation System offer a personal induction loop that connects to a FM Device. This is worn around the neck and can be obtained from the nearest cloakroom prior to the performance.
A Hearing Loop is also installed at the main Box Office counter windows. This amplifies Box Office staff and customer voices to assist when making enquires or booking tickets.
Accessible Performances
The Sydney Opera House schedules accessible performances for selected performances and events. These include Auslan Interpreted, Audio Described and Relaxed. The schedule is available to view on the website.
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