Description
From www.sydneyoperahouse.com:
The Sydney Opera House honours our First Nations by fostering a shared sense of belonging for all Australians, and we acknowledge the Gadigal people, traditional custodians of Tubowgule, the land on which the Opera House stands.
“One of the most iconic buildings in the world – the Sydney Opera House is an architectural masterpiece and vibrant performance space. It’s a place where the past shapes the future, where conventions are challenged and cultures are celebrated. Step inside and discover the stories that make the Opera House so inspiring.”
Accessibility Information
General accessibility features:- Assistance animal welcome
- Accessible public transport nearby
- Accessible toilet
Mobility accessibility features:- Lift access to all levels
- Wheelchair hire available
Mobility Information:"Sydney Opera House has a public lift on the Harbour bridge side of the building. This connects the three main levels:"
- Lower Concourse
- Street Level/Western Foyer Level
- Main Box Office level
Accessible Seating
"There are a number of wheelchair and companion seating locations in all theatres.
Access to the Drama Theatre, Playhouse and Studio is from the Western Foyer (street level).
For access to the Joan Sutherland Theatre or Concert Hall please see Front of House staff in the Box Office foyer (Level 1) who will provide lift access to these venues."Stairs
"For those with limited mobility, there are seating locations within the Joan Sutherland Theatre and Concert Hall that have significant amounts of stairs to seats. All other venues have less than 30 steps in total from entry to the furthest row. The below step counts are from the nearest level access point."
- Concert Hall Dress Circle – minimum 49, maximum 75
- Concert Hall Boxes – minimum 53, maximum 58
- Concert Hall Choir – minimum 58, maximum 70
- Concert Hall Northern Foyer levels – minimum 64, maximum 100
- Joan Southerland Theatre Dress Circle – minimum 30, maximum 49
- Joan Sutherland Theatre Loge – minimum 27, maximum 33
Courtesy Wheelchairs
"A limited number of courtesy wheelchairs (standard manual wheelchairs) are available for loan one hour before performances for patrons attending events in the Concert Hall and Joan Sutherland Theatre. They are available by the entrance of the Western Foyers (at the top of the escalators).
Front of House staff are happy to arrange for patrons to borrow these wheelchairs but are unable to leave their posts to assist patrons moving around the House.
Front of House Staff are not able to assist patrons in transferring to seats or to provide personal attendant services."
Passenger drop-off system
"Visitors and patrons with limited mobility arriving by taxi or private will be dropped at the designated area near the Macquarie Street Gatehouse.
Opera House staff are on hand to arrange transfers to the building via a wheelchair-accessible shuttle service (Monday – Friday, daytime only).
Please note: The dimension of the wheelchair accessible shuttle is 84cm width x 95cm length x 142cm height. There is a 110kg weight limit."
Courtesy Bus
"A free wheelchair accessible Courtesy Bus operates between Circular Quay and the street level entrance of the Sydney Opera House Western foyer (lift access inside).
Seating is limited and available on a first come, first served basis. Pick up from the pedestrian concourse, underneath the Cahill Expressway.
Running times vary dependant on performance times, please contact Box Office to confirm specific schedule in advance."
Accessible Toilets
Lower Concourse – two facilities, one located at the bottom of the escalators from East Circular Quay and one near Opera Kitchen.
Western Foyer Level – two facilities, one near adjacent to the Playhouse entry and one between the Studio and Drama Theatre entry.
Main Box Office Level – two facilities, located in the corridor next to the Box Office.
Joan Sutherland Theatre – one facility, located next to the male bathrooms on Level 3a of the Northern Foyers.
Vision accessibility features:- Audio description services
Vision Information:Assistance animals
"Guide dogs or any animals trained to assist people with disabilities are welcome inside all areas of the Sydney Opera House. To ensure appropriate seating is allocated, please advise of your requirements when booking."
Audio description
"An audio description service to enhance the experience of customers who are blind or have low vision is offered for selected performances at the Sydney Opera House. This is a live commentary of the visual elements of a performance, by trained volunteer audio describers. Audio description is relayed via a free headset and receiver linked to the FM radio system."
Hearing accessibility features:- Hearing loop or infrared assisted listening system
- Welcomes calls from TTY devices
- Sign language assistance or interpretation services
- Captioning services
Hearing Information:Theatre Captioning
"An open captioning service to enhance the experience of customers who are deaf or have hearing loss is offered for selected performances at the Sydney Opera House. Captions are text descriptions that are displayed on a screen inside the venue."
Auslan Interpreted Performances
"An Auslan Interpretation service to enhance the experience of customers who are deaf or have hearing loss is offered for selected performances at the Sydney Opera House. Experienced Auslan theatre interpreters on stage translate dialogue or lyrics into Auslan."
Surtitles
"Surtitles in English are projected above the Joan Sutherland Theatre stage for most opera productions. Additional surtitle screens have been installed at the front of the venue so that they may be read from the wheelchair seating area and nearby seats.
Some seats in the venue are not able to view the surtitles so please advise Box Office of your requirements when booking tickets."
Assistive Listening Systems
"The Sydney Opera House provides two services to improve listening clarity for people with hearing loss who experience difficulty and fatigue when trying to understand speech because of distance, reverberation and background noise."
FM Augmentation System (FM Devices)
"FM receivers and headsets are provided free of charge and can be obtained from the nearest cloakroom prior to the performance.
This service has full coverage in all venues except the Utzon Room. Please inquire at the Cloak Room for this service."
Hearing Loop
"For patrons who find that their hearing aid is unable to connect to the in-floor signal we offer a free of charge personal induction loop which is worn around the neck and can be obtained from the nearest cloakroom prior to the performance.
A Hearing Loop is available in the Joan Sutherland Theatre, Concert Hall, and Drama Theatre with 80% or more coverage of the venue. All other venues have full coverage using the FM Augmentation System.
The following areas of the below venues receive Hearing Loop coverage:
- Joan Sutherland Theatre: all rows except Stalls Row A
- Drama Theatre: all rows except A, B, C, H, P
- Playhouse: all rows except J - S
Please inquire at the Cloak Room for this service."
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