Description
The National Portrait Gallery in Australia is a collection of portraits of prominent Australians that are important in their field of endeavour or whose life sets them apart as an individual of long-term public interest.
Accessibility Information
- All gallery pieces, gift shop, café and both toilet facilities are located on single level
- No seats in some of the galleries
- Signage denoting accessibility often unclear/not present
- Friendly, helpful and inclusive staff are aware of venue’s accessibility features
- Animals are welcomed but there’s no water or relevant facilities except in the cafe
- Wheelchairs, walking sticks, walkers and strollers available for free hire
- Companion card holders gain free entry to paid exhibition
Entrance:
- Straight approach to the gallery entrance
- Alternative entrance via café through
- Main entrance doors opened upon arrival by security
- Access main entrance doors automatic open at the push of a button
Transport
- 3 disabled parking access in the underground floor
- The disabled parking is near to the lift
- Ramp and lift access to/from underground parking
- Accessible public transport nearby
General accessibility features:- Online booking options
- Assistance animal welcome
- Disabled parking access
- Accessible public transport nearby
- Clear signage denoting accessibility
- Accessible payment and other interactive facilities
- Accessibility aware and friendly staff
- Additional equipment available on request
Mobility accessibility features:- Level or ramp access to front entrance
- Paths wide and not slippery
- Straight and wide approach throughout
- Alternative access arrangements (if necessary)
- Lift access to all levels
- Level flooring throughout
- Wide aisles and walkways
- Lowered accessible counters
- Sufficient clearance for wheelchairs under tables
- Wheelchair hire available
- Bathroom - accessible sink
- Bathroom - accessible soap
- Bathroom - accessible hand dryer
- Accessible toilet
- Toilet - accessible grab rails
- Toilet - accessible toilet flush
Mobility Information:- Chair and tables in café all light and movable
- The height of the tables in café is suitable for wheelchairs to fit in
- No extra obstructs and turns in the way to the entrance
- Wheelchairs are accessible in most areas
- Emergency button is available in the accessible toilet
- Some patrons may find the large bathroom doors difficult to open
- Enough circulation space in the accessible toilet for an 18 inch wheelchair
Vision accessibility features:- Audible or braille signage
Vision Information:- App ‘Portrait Stories’ is available for visitors with vision impairment (inc. Videos, descriptions, enlarged text)
- By using VoiceOver, visitors with vison impairment can convert information on ‘Portrait Stories’ app into speech
- Clear signage at the main entrance showing the accessibility of the gallery
- The floor inside the gallery is different from the floor of the aisle
- Directional Tactile Ground Surface indicators is available on the both end of the stair
- Lights and audio in theatre can be adjusted
- Liangis Theatre stair lights linked to room lights; using stairs is difficult when lights are turned off for film viewing
- Toilet, emergency exit and gallery signs are often hidden, obstructed or difficult to see
- Some lights in the bookshop are too direct
- No lights in the counter area, mainly rely on the natural light
Hearing accessibility features:- Hearing loop or infrared assisted listening system
- Sufficient lighting (to enable lip reading and facial cues)
Hearing Information:"Hearing loop facilities are provided in the Liangis Theatre and Terrace Rooms.
An award-winning program for hearing-impaired school-aged students has been delivered annually since 2012 with the support of ADFAS (Australian Decorative and Fine Arts Societies) Canberra."
Magnifying devices are available from the information desk.
Intellectual/Social accessibility features:- Information available in various types
Intellectual/Social Information:"The Portrait Gallery offers programs/tours in association with Alzheimer’s Australia and also for people living with Dementia and their carers."
Autism/Sensory accessibility features:- Quiet hours
- Quiet room or space
- Information available in various types
Autism/Sensory accessibility information:The Portrait Gallery Facilitated tailored programs in the Gallery and workshop space for students with autism.
Develop sensory workshops and tailored programs for local schools with students with intellectual and physical disability.
Other accessibility information:- Still developing live audio description tours via phone
- Advocating for training in disability awareness for stuffs and outsourced security
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