Paradise Country

We want to make sure that a day on the farm is an enjoyable family experience that will never be forgotten. Guests with pre-existing medical conditions, injuries or disabilities are recommended to visit Guest Services, located in the Homestead on entry. For more information contact our friendly Guest Services team  07 5588 1607  or download our Safety and Accessibility Guide.

You can find up-to-date accessibility information through the Paradise Country Accessibility Statement

Frequently Asked Questions

What services are available at Paradise Country for disabled persons and others with special needs?

Guests who produce their Companion Card are entitled to 1 free of charge companion so that their companion can provide attendant care support during their visit. Guests who produce a Carer's Card (or similar) issued by relevant State or Commonwealth authorities will be entitled to a discounted admission rate.
Guests with any special needs or requirements should visit Guest Services upon arrival and our friendly team will provide assistance to assist in planning their day.

How much does it cost to hire a wheelchair at Paradise Country?

Wheelchair hire is complimentary.

A form of ID is required. A limited number of wheelchairs are available so we recommend you pre-book with Guest Services.

Where are the restrooms?

All main restrooms have facilities that are wheelchair accessible. These are located at the Homestead and next to Farmstay reception.

Are assistance animals permitted entry to the park?

Paradise Country welcomes certified Assistance Dogs on-site. However, due to the nature of the Park, there are a number of support measures which are in place to ensure the safety of guests, our people and the safety of our wildlife.

If you are planning a visit with an Assistance dog, please contact Guest Services on 07 55881607. We would appreciate you contact us 72 hours prior to your visit date to ensure that the relevant Wildlife and Guest Experience teams are notified.

Is there accessible parking?

A limited number of reserved parking spaces are available in the Park for guests whose vehicles display a Disability Parking Permit. The reserved spaces are clearly marked with the International Disabilities Symbol. For more information contact our friendly Guest Services team on  07 5588 1607

Admission Price

Discounted single-day entry admission rates are available upon presentation of a State or Commonwealth issued Disability Pension Card. Please present this card to the Homestead cashier when purchasing admission tickets to obtain the discounted rate.

Companion & Carer Admission:

• Guests who produce a Companion Card are entitled to 1 free of charge Companion Ticket so that their companion can provide care and support during the visit
• Guests who produce a Carer’s Card (or similar) issued by relevant State or Commonwealth authorities (as opposed to a Companion Card) will be entitled to a discounted admission rate.

Visiting with a companion

Regarding guests travelling with a companion/carer, it’s strongly recommended that the companion/carer try our attractions first. For more information contact our friendly Guest Services team on  07 5588 1607.